Thanks for shopping at Record 28, If you are not entirely satisfied with your purchase, we're here to help.

Returns:

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Please notify intention of return by emailing nick@record28.com to receive further return instructions.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Once your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the refund within a certain amount of days, depending on your card issuer's policies.

Return Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. We recommend recorded delivery, as any lost shipments will be the senders responsibility.

Contact Us If you have any questions on how to return your item to us at nick@record28.com